Privacy Policy

Effective Date: May 01, 2025

At Sophie's Gasthaus, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or stay at our property.

1. Information We Collect

We collect personal information that you voluntarily provide to us, including:

  • Full name

  • Email address

  • Phone number

  • Billing information

  • Check-in/check-out dates

  • Special requests or preferences

We may also automatically collect non-personal data through cookies and analytics tools to improve website performance and user experience.

2. How We Use Your Information

We use the information we collect to:

  • Process bookings and payments, all credit cards collected are encrypted for security purposes

  • Communicate with you about your reservation

  • Send updates or confirmations

  • Improve our services and website

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or share your personal data with third parties except:

  • To service providers who help us operate the business (e.g., payment processors)

  • When required by law or to protect our rights

  • In the event of a merger or acquisition

4. Security

We maintain appropriate technical and organizational security measures to protect your information. However, no electronic transmission is 100% secure, so we cannot guarantee absolute security.

5. Security Cameras

Please note that security cameras are in place around the exterior and interior entry points of our property to protect guests and the premises. Tampering with or disabling these cameras is strictly prohibited and will result in immediate removal from the property with no refund.

6. Your Rights

You may request access to, or correction or deletion of, your personal data by contacting us at info@sophiesgasthaus.com.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a new effective date.

For questions, please contact us at:
Email: info@sophiesgasthaus.com
Address: Sophie's Gasthaus 487 W San Antonio St. New Braunfels, TX 78130